"We just had our first meal cooked on THE GRILL and it was superb! Great design and well executed.....a five star performance. We are very satisfied customers and want to let the world know! Thank you, Tony!"
-Chris & Karen H.
"Thank you so much. I pulled out of my driveway...and saw the package on my porch. Thanks for shipping so promptly!!"
"Just wanted to let you know how much we have used and enjoyed the Summerset Grill we bought from you last summer. The 32 inch model was perfect for us and we have used it many times for cook outs at our farm. The construction of the grill is what drew me to it...we go for the best. Lots of people have seen it and have been very impressed by the look, feel and performance of this grill. I researched grills for a long time and none that I saw could compare to the Summerset. I have directed all of our customers and friends to your company if they are looking for the best grill they can find. This thing is bulletproof and will last as long as I do as the Master Chef of Serenity Farm BBQ's. You are the Master of BBQ Grills in Atlanta. Thanks."
"I want to thank you for your outstanding customer service. It was very refreshing to call a number off an internet website and speak with a decision maker right off the bat! And if that wasn't good enough, the item I needed was available immediately for quick shipment. Then, when FedEx made a mistake, you made it right and got my part to me in a very timely fashion with no questions asked!! This level of customer service is rare these days and I truly want to let others know that kettleandgrates.com is the place to shop!!"
"Just a quick note to thank you for exceeding all of my expectations on the grill, side burners and refrigerator you supplied. We are getting awesome results with our outdoor kitchen. The savings we had on your equipment was so good, it allowed us to add a pizza oven and create and even larger venue than we thought possible. But honestly, the savings is great, but your service after the sale is really what separates you from your competition. It is awesome. I still cannot believe you could get inside all that stonework and fix my electrical problem."
"Hey Tony.....I really appreciate you following up....Great Customer Service!! Everything is fantastic. Initially I was concerned about the countertop color as it had appeared that perhaps some of the colored mortar between the stone had not dried completely when the sealer was used, and it smeared across the stone as there was a brownish color on the face of the stone, almost looked as if it had been lightly painted with paint the color of the mortar. However, I was able to take some stone cleaner and after several tries it removed most of it, and then when I added a different kind of sealer back it restored the original color of most of the stones. It looks great now.
Everything is working great and we are very pleased with the final product. We are using it quite often now and will so even more now that the weather is cooling off. I appreciate you following up and we may be calling on you again in the future for some other projects. Thanks,"
"Our outdoor kitchen is awesome! We have not had any problems. We are cooking a rotisserie chicken on it now. Thanks for following up with us."
-Carol & Jerry L.
"Everything is great! Thank you so much for checking in. We love our outdoor grill!"
-Steve & Jackie M.
"We worked with Tony for about 3 weeks on our outdoor kitchen and fire pit project and his work is amazing. He paid attention to every detail and made sure we were completely satisfied. Highly recommended."
-timmen on Kudzu.com
"My wife and I decided to upgrade a cabana that we have near our pool with an outdoor, granite top, wet bar. We also wanted the bar to include an ice maker and refrigerator. After searching and reviewing various portfolios, we decided that Kettle and Grates would be ideal for our job. After just one telephone call, Tony (Kettle and Grates) came out to our lake house in Dawsonville to review the site the very next day. The following day we had detailed drawings of what our bar would look like. My wife and I then picked out what finishes we wanted and a couple of weeks later the bar was installed. We couldn't be happier with the job, the workmanship and materials are first rate (e.g., steel framing, hardieplank siding, one MASSIVE solid L-piece of granite -- i.e., no seams -- , etc.). Additionally, the crew was fastidious not only about their own work, but our property as well.
All in all we can honestly say it was a pleasure to do business with Kettle and Grates and will definitely call them for future projects that require their expertise. Thanks,"
-Patti and Ken I.
"I've enjoyed working with you and have told several others about your customer service attitude. Thanks again."
"This helped 1 million percent. Heat is now evently distributed. The grill works great. Have been doing many veggies and chicken. Even my wife commented on how good the grill is...and she is simply tasting the results of the cooking. Thank you Tony!"
"Tony ~ We wanted to thank you for the great work you did for us bringing our summer kitchen to reality.... We're enjoying every aspect & love the intricate detail you & your stone-worker put into this project. We sincerely appreciate your hard work! Definately, we will spread the good word & relay your contact information to any & all. So glad we were sent your way. Continued success & God Speed. "
-Dester & Carol T.
"Just wanted to say how pleased I am with the final product. I didn't really know what all it takes to make the outdoor kitchen. The laying of the stacked stone and flagstone countertop was amazing and tedious. The team at Kettles and Grates are terrific. I would recommend them to anyone looking to take their outdoor space to the next level. Thanks Tony and team!!!!"